business expansion
Expansion

Expanding into a new market? Here's everything you need to know

Whether you’re just starting out on your own or you’re an established brand looking to reach the next level, growth is the target. As you expand, you might consider moving into different countries...
  • Jacob Stear
    Jacob Stear
4 MIN READ
what is call analytics?
Sales

What is call analytics and how can it help you sell more?

If you’re unfamiliar, here’s a quick outline of call analytics.  
  • Jacob Stear
    Jacob Stear
3 MIN READ
Tips for closing sales over the phone
Sales

6 quick and easy tips for closing sales over the phone

Today’s consumers are busy people. They have things to do, people to see and all the information they could ever need at their fingertips. They aren’t going to stay on the line and deal with your...
  • Jacob Stear
    Jacob Stear
5 MIN READ
Should you record your business phone calls
Communication

Recording business phone calls: is it worth it?

It’s completely legal to record business phone calls in the UK and it’s something that more and more organisations are starting to do. Long calls, short calls, good calls, bad calls – no matter how...
  • Jacob Stear
    Jacob Stear
5 MIN READ
Finding the best phone system
Choosing a small business phone system

How to find the best phone system for your small business

We’ve previously looked at what type of phone system is right for your small business and why VoIP is the perfect choice if you’re after something that’s simple yet powerful. Next, we’ll outline what...
  • Jacob Stear
    Jacob Stear
6 MIN READ
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