how phone calls can help with employee happiness
Company Culture

How simple phone calls and conversations can ease workplace stress

In 2020/21, work-related stress, depression or anxiety accounted for 50% of all work-related ill health. The pandemic exacerbated a growing issue of poor mental health for employees across all...
  • Jacob Stear
    Jacob Stear
4 MIN READ
two years of remote working
Working From Home

Two years of remote working: here's what we've learned

Has it really been over two years since many of us swapped the usual morning traffic jam for a much shorter commute? Even as many offices have now reopened, the working landscape appears to have...
  • Jacob Stear
    Jacob Stear
5 MIN READ
CircleLoop perks
News

Introducing: Business Perks

We’re always looking for ways to give our users the best possible experience. Whether that’s through new smart features or simple payment plans, we want to support start-ups and small businesses as...
  • Jacob Stear
    Jacob Stear
4 MIN READ
number porting information
porting

Business number porting 101: what you need to know

It can take time for your business to stand out from its competitors. You’ve worked hard to create a strong brand identity that’s recognisable with customers. Everything from your logo to your...
  • Jacob Stear
    Jacob Stear
6 MIN READ
what is call analytics?
Sales

What is call analytics and how can it help you sell more?

If you’re unfamiliar, here’s a quick outline of call analytics.  
  • Jacob Stear
    Jacob Stear
3 MIN READ
Tips for closing sales over the phone
Sales

6 quick and easy tips for closing sales over the phone

Today’s consumers are busy people. They have things to do, people to see and all the information they could ever need at their fingertips. They aren’t going to stay on the line and deal with your...
  • Jacob Stear
    Jacob Stear
5 MIN READ
Should you record your business phone calls
Communication

Recording business phone calls: is it worth it?

It’s completely legal to record business phone calls in the UK and it’s something that more and more organisations are starting to do. Long calls, short calls, good calls, bad calls – no matter how...
  • Jacob Stear
    Jacob Stear
5 MIN READ
Finding the best phone system
Choosing a small business phone system

How to find the best phone system for your small business

We’ve previously looked at what type of phone system is right for your small business and why VoIP is the perfect choice if you’re after something that’s simple yet powerful. Next, we’ll outline what...
  • Jacob Stear
    Jacob Stear
6 MIN READ
Background Image for Tips and techniques for sales over the phone

Tips and techniques for sales over the phone

Over-the-phone sales can sometimes be a frustrating process, most salespeople regularly experience; difficult clients, uncomfortable calls and not knowing when to reach out again.
  • CircleLoop
    CircleLoop
5 MIN READ
Improve business performance and customer experience with a CRM system background image

Improve business performance and customer experience with a CRM system

Customer relationship management (CRM) software lets companies of any size manage interactions with current and potential customers. By successfully utilising a CRM, your business can  boost...
  • CircleLoop
    CircleLoop
5 MIN READ