--- title: Telecommunications Blog From The Experts | CircleLoop Blog (4) description: For industry news and expert advice, read CircleLoop's telecommunications blog. Get plain and simple advice to help your business comms and ways of working. (4) --- [CircleLoop](https://blog.circleloop.com) [![CircleLoop icon](https://blog.circleloop.com/hubfs/CircleLoop_June2018/Images/CircleLoop-Logo-Ghost%20(1).png) CircleLoop ](https://blog.circleloop.com) — The CircleLoop Blog Share this # Keeping you in the loop... ## Finally, a better business phone system [![Should you record your business phone calls](https://blog.circleloop.com/hubfs/CL_blog_callrecording-1.jpeg) ](https://blog.circleloop.com/recording-business-phone-calls-is-it-worth-it) [ Communication ## Recording business phone calls: is it worth it? It’s completely legal to record business phone calls in the UK and it’s something that more and more organisations are starting to do. Long calls, short calls, good calls, bad calls – no matter how... ](https://blog.circleloop.com/recording-business-phone-calls-is-it-worth-it) - Jacob Stear [![Jacob Stear](https://blog.circleloop.com/hubfs/circleloop%20Logo%20-%20no%20text%20-%20Standard-1.png) ](https://blog.circleloop.com/author/jacob-stear) 5 MIN READ [![Finding the best phone system](https://blog.circleloop.com/hubfs/CL_blog_bestphonesystem.jpeg) ](https://blog.circleloop.com/how-to-find-the-best-phone-system-for-your-small-business) [ Choosing a small business phone system ## How to find the best phone system for your small business We’ve previously looked at what type of phone system is right for your small business and why VoIP is the perfect choice if you’re after something that’s simple yet powerful. Next, we’ll outline what... ](https://blog.circleloop.com/how-to-find-the-best-phone-system-for-your-small-business) - Jacob Stear [![Jacob Stear](https://blog.circleloop.com/hubfs/circleloop%20Logo%20-%20no%20text%20-%20Standard-1.png) ](https://blog.circleloop.com/author/jacob-stear) 6 MIN READ [![Background Image for Tips and techniques for sales over the phone](https://blog.circleloop.com/hubfs/CircleLoop-Blog-sales-techniques.jpg) ](https://blog.circleloop.com/12-tips-and-techniques-for-sales-over-the-phone) [## Tips and techniques for sales over the phone Over-the-phone sales can sometimes be a frustrating process, most salespeople regularly experience; difficult clients, uncomfortable calls and not knowing when to reach out again. ](https://blog.circleloop.com/12-tips-and-techniques-for-sales-over-the-phone) - CircleLoop [![CircleLoop](https://blog.circleloop.com/hubfs/circleloop%20Logo%20-%20no%20text%20-%20Standard.png) ](https://blog.circleloop.com/author/circleloop) 5 MIN READ [![Improve business performance and customer experience with a CRM system background image](https://blog.circleloop.com/hubfs/CircleLoop-Blog-CRM-1.jpg) ](https://blog.circleloop.com/improve-business-performance-and-customer-experience-with-a-crm-system) [## Improve business performance and customer experience with a CRM system Customer relationship management (CRM) software lets companies of any size manage interactions with current and potential customers. By successfully utilising a CRM, your business can boost... ](https://blog.circleloop.com/improve-business-performance-and-customer-experience-with-a-crm-system) - CircleLoop [![CircleLoop](https://blog.circleloop.com/hubfs/circleloop%20Logo%20-%20no%20text%20-%20Standard.png) ](https://blog.circleloop.com/author/circleloop) 5 MIN READ [![How to deal with difficult customers over the phone background image](https://blog.circleloop.com/hubfs/CircleLoop-Blog-difficultcustomer.jpg) ](https://blog.circleloop.com/how-to-deal-with-difficult-customers-over-the-phone) [## How to deal with difficult customers over the phone We've all had to deal with difficult customers at some point. By the end of the call, you can either still have an angry customer who won't return in the future. Or, you can listen, hear what they... ](https://blog.circleloop.com/how-to-deal-with-difficult-customers-over-the-phone) - CircleLoop [![CircleLoop](https://blog.circleloop.com/hubfs/circleloop%20Logo%20-%20no%20text%20-%20Standard.png) ](https://blog.circleloop.com/author/circleloop) 4 MIN READ [![](https://blog.circleloop.com/hubfs/CircleLoop-Blog-protect-your-bus.jpg) ](https://blog.circleloop.com/protecting-your-business-as-you-grow-managing-your-risks) [ small business ## Protecting your business as you grow: managing your risks This post is a guest publication created by Sparqa Legal. Every business is unique. They have different strategies and goals and face their own unique challenges. Yet whilst there is no one size fits... ](https://blog.circleloop.com/protecting-your-business-as-you-grow-managing-your-risks) - Guest [![Guest](https://blog.circleloop.com/hubfs/circleloop%20Logo%20-%20no%20text%20-%20Standard%20.jpg) ](https://blog.circleloop.com/author/guest) 5 MIN READ [![How to take meeting minutes effectively Background Image](https://blog.circleloop.com/hubfs/CircleLoop-Blog-meeting-minutes.jpg) ](https://blog.circleloop.com/how-to-take-meeting-minutes-effectively) [## How to take meeting minutes effectively Many adjustments have been made in workflow and company dynamics with the current state of remote work and virtual meetings. The need for effective and efficient processes has become compulsory,... ](https://blog.circleloop.com/how-to-take-meeting-minutes-effectively) - CircleLoop [![CircleLoop](https://blog.circleloop.com/hubfs/circleloop%20Logo%20-%20no%20text%20-%20Standard.png) ](https://blog.circleloop.com/author/circleloop) 5 MIN READ [![How to improve online work culture with virtual team building activities background image](https://blog.circleloop.com/hubfs/CircleLoop-blog-virtualteambuilding.jpg) ](https://blog.circleloop.com/how-to-improve-online-work-culture-with-virtual-team-building-activities) [## How to improve online work culture with virtual team building activities In these new and trying times, small businesses have had to find new and innovative ways of maintaining the workplace. This situation brought on by the Covid-19 pandemic has made remote work and... ](https://blog.circleloop.com/how-to-improve-online-work-culture-with-virtual-team-building-activities) - CircleLoop [![CircleLoop](https://blog.circleloop.com/hubfs/circleloop%20Logo%20-%20no%20text%20-%20Standard.png) ](https://blog.circleloop.com/author/circleloop) 10 MIN READ [![Virtual Meetings: All you need to know background image](https://blog.circleloop.com/hubfs/CircleLoop-Blog-VirtualMeetings.jpg) ](https://blog.circleloop.com/virtual-meetings-all-you-need-to-know) [## Virtual Meetings: All you need to know The COVID-19 pandemic has changed many things globally, and one of the most notable changes has been our move to virtual meeting platforms. Admittedly, video conferencing tools have been around for... ](https://blog.circleloop.com/virtual-meetings-all-you-need-to-know) - CircleLoop [![CircleLoop](https://blog.circleloop.com/hubfs/circleloop%20Logo%20-%20no%20text%20-%20Standard.png) ](https://blog.circleloop.com/author/circleloop) 7 MIN READ [![Essential tools for setting up and growing your business background image](https://blog.circleloop.com/hubfs/CircleLoop-blog-growing-business.jpg) ](https://blog.circleloop.com/essential-tools-for-setting-up-and-growing-your-business) [## Essential tools for setting up and growing your business When embarking on a business venture, it is crucial to outline the necessary steps and procedures to be followed. These steps are there to help the business owner keep track of the business' progress... ](https://blog.circleloop.com/essential-tools-for-setting-up-and-growing-your-business) - CircleLoop [![CircleLoop](https://blog.circleloop.com/hubfs/circleloop%20Logo%20-%20no%20text%20-%20Standard.png) ](https://blog.circleloop.com/author/circleloop) 8 MIN READ [❮](https://blog.circleloop.com/page/3) [1](https://blog.circleloop.com/page/1) [...](https://blog.circleloop.com/page/1) [2](https://blog.circleloop.com/page/2) [3](https://blog.circleloop.com/page/3) [4](https://blog.circleloop.com/page/4) [5](https://blog.circleloop.com/page/5) [6](https://blog.circleloop.com/page/6) [...](https://blog.circleloop.com/page/9) [16](https://blog.circleloop.com/page/16) [❯](https://blog.circleloop.com/page/5) [![New call-to-action](https://no-cache.hubspot.com/cta/default/3942778/70b4729c-2b05-489f-a2d7-177aadbe830c.png)](https://cta-redirect.hubspot.com/cta/redirect/3942778/70b4729c-2b05-489f-a2d7-177aadbe830c) ![CircleLoopLogo](https://blog.circleloop.com/hs-fs/hubfs/CircleLoopLogo.jpg?width=1661&name=CircleLoopLogo.jpg)