Running and scaling a business is hard.
Whether it’s prospects, new clients, retained clients, one-off projects, internal staff or freelancers, communication is at the heart of everything your business does. It’s how you speak to clients, how you address staff and how staff members speak to each other. Miscommunication is your enemy because it wastes time and harms client relationships. Tasks fall between the cracks and vital deadlines are missed.
You might not even realise that your business is bad at communicating, but there are some telltale signs...
Failure to communicate effectively leads to disagreements and complications and what starts as a tiny mistake or problem can be the start of a journey towards you and your client parting ways.
This video focuses on 4 top communication tips that are often forgotten or not even considered by many businesses.
If you want more information on how you can improve your communication, download our free eBook below which is packed full of tips to help you make the make the most of your comms.